GENERAL RULES ON INTERNAL USE OF THE TERRITORY AND COMPLEX
Living in the Complex is based on the principle of co-living. In order to ensure modern, community-based and safe atmosphere each User is entitled to use not only the Apartments provided for them, but also the common areas of the Complex, therefore it is very important that each User complies with the requirements established in these Rules.
These Rules define the main requirements of the internal order of the Complex, the rights and obligations of the Users and other conditions related to the use of premises and / or property in the Complex. The Rules are published on the official LIV_IN website at www.liv-in.lt and are considered as integral part of the Apartment lease and service agreement.
The Users, who use the Apartments, as well as Common-Use Objects or other premises, must comply with the requirements set forth in the Rules and do not violate the rights and legitimate interests of other Users. Before conclusion of the Apartment lease and service agreement, every User confirms that he / she is acquainted with the Rules in person. The User is responsible for guests or other persons visiting the Complex at the invitation of the User, to be acquainted with the Rules.
The Users’ complaints related to the activities in the Complex, violations of the Rules or other claims are resolved by the Administrator.
1. TERMS AND DEFINITIONS
1.1. In these Rules the terms in capital letters shall have the following meanings, unless the context requires otherwise:
1.1.1. Administrator – a person responsible for the administration and maintenance of the Complex and resolving daily issues;
1.1.2. Apartment(s) – the Premises in the Complex for accommodation;
1.1.3. Parking Lot - an underground and / or ground-based parking lot, located at the Complex territory;
1.1.4. Common-Use Objects – the objects that are intended for common use by all or several Users and consisting of: areas of the Complex (working space, cinema area, recreational area), common spaces, open terraces, lounges, elevators, staircases and other commonly used areas, territories, auxiliary places, passages and etc.
1.1.5. Electronic System – an Apartment reservation / registration system (database) linked to the LIV_IN website and / or mobile application;
1.1.6. Complex – LIV_IN co-living complex consisting of 5 residential buildings for the accommodation, with dormitory-type spaces (kitchen area, recreational area, working space), parking lots and bicycle storage room, located in Vito Gerulaičio str. 4, Vilnius;
1.1.7. LIV_IN – UAB „Liv in LT“, legal entity code 305529989, which directly administers the provision of the Complex related services;
1.1.8. Users – the natural persons who use the Apartments, Common-Use Objects and / or Parking Lots in accordance with the Agreements;
1.1.9. Quiet period – the quiet period is the period from 7 pm to 7 am;
1.1.10. The Agreement – an Apartment lease and service agreement;
1.1.11. Guests – the persons, who use / are visiting the Complex facilities at the invitation of the Users and for whom the Users are responsible;
1.1.12.Rules – these General Rules on Internal Use of the Territory and Complex.
2. ACCOMMODATION. MOVING IN
2.1.
The Booking of the Apartments are performed by the Electronic System. Accommodation in the Apartments shall be performed electronically or via mobile application without any assistance of the Administrator.
2.2.
The Apartments that conforms with the conditions of the Agreement are provided to the Users from Monday to Friday on working hours from 3 pm till 5 pm, if the User is not provided with an electronic access key to the Apartments.
Access to the Apartments with an electronic key
2.3.
An electronic key, which grants access to the leased Apartments and other Complex areas, is issued to the User via Electronic System or mobile application connected therewith.
2.4.
The electronic key provided to the User is activated on the day of the order from 3 pm.
2.5.
Upon completion of the Apartments’ acceptance procedures specified in these Rules, the User must contact the Administrator on the next day and inform him / her of his / her arrival and sign the documents submitted by the Administrator. The Administrator is entitled to request any documents from the User, which may help to identify the User and other data of the User provided in Electronic System.
Access to the Apartment with a magnetic card
2.6.
A magnetic card can be issued to the User, if requested. The magnetic cards are issued individually for the User at the day of arrival upon verification of the User‘s identity and signature of all necessary documents, and are programmed specifically for the User‘s access to the Complex, Apartments, Common-Use Objects and / or Parking Lots. Only one magnetic card can be issued to the User.
2.7.
An issuance fee of the magnetic card is equal to EUR 5. If the User loses or damages the magnetic card, the User must inform the Administrator and pay an additional fine specified in the Rules. If the magnetic card is lost or the User is unable to connect to the mobile application, the Apartments will be accessible only during the Administration working hours with the Administrator’s admission and issuance of a new magnetic card.
2.8.
The electronic key and magnetic card are the property of LIV_IN. It is forbidden to:
2.8.1.
transfer it to third persons;
2.8.2.
make duplicate keys / cards;
2.8.3.
make changes to existing locks and parts of related mechanisms.
2.9.
Upon written agreement with the Administrator, the User has the right to use his furniture or inventory in the Apartments. The Administrator is not responsible for any stolen or damaged personal belongings in the Apartments and / or the territory of the Complex.
2.10.
The User is entitled to change the Apartment with another Apartment of the same type due to the material defects or other objective circumstances due to which the Apartment cannot be used for intended purpose. In this case, the User shall submit a written request to the Administrator, who shall provide a reasonable response on the matter within 7 days from the receipt of such request.
3. RETURN OF APARTMENTS. MOVING OUT
3.1.
The Apartments must be vacated on the last day of the lease period by 12 pm (from 12 pm electronic key is blocked). Upon leaving the Apartment, the User must pay all the taxes, vacate and handover tidy premises, the furniture and the inventory in them, as well as return the magnetic card of the Apartment, if any.
3.2.
No personal belongings of the User should remain in the returned Apartments. If the User leaves his personal belongings, the Administrator has the right to remove such items at his own expense and deduct the incurred removal costs from the deposit paid by the User. The Administrator is not obliged to store the removed belongings of the User and may dispose of it at his / her own decision.
3.3.
If material defects are determined upon the inspection of the Apartments and LIV_IN property therein, the amount of removal costs, calculated according to the LIV_IN pricelist, are deducted from the User‘s deposit or an additional invoice is issued to the User, if the value of the identified defects cannot be deducted from the deposit paid by the User (i. e. exceeds it).
3.4.
The procedure of the return of the Apartments specified in this Section shall also apply, if the User notifies LIV_IN 14 calendar days in advance about the termination of the Agreement.
Forced eviction
3.5.
The Agreement could be terminated, and the User may be evicted from the Apartment prior to the expiry thereof in accordance with the procedure established by legal acts, if he / she: (i) gravely infringes the requirements of the Rules, (ii) deliberately or by gross negligence damages LIV_IN property, (iii) is late in paying the General Fee for more than 14 days and does not pay this fee after the additional 14 day deadline set by LIV_IN.
3.6.
In case of forced eviction, LIV_IN has the right to cancel / block the electronic key or magnetic card issued to the User, as well as to call the police, bailiffs, employees / representatives of the insurance company and / or other institutions to record the losses and damaged incurred by the User.
3.7.
LIV_IN is entitled to prepare an inventory list of the items in the Apartments and to dispatch it. Such items are stored by the Administrator for 10 days at the expense of the User. If the items are not removed within this term, the Administrator may dispose of it at his / her own decision.
4. GENERAL REQUIREMENTS OF THE INTERNAL ORDER
Use of the Apartments and Common-Use Objects
4.1.
The User must use the Apartments and other common areas or other premises in the Complex in compliance with its intended purpose, without violating the rights and legitimate interests of LIV_IN, Administrator, other users, guests, visitors and other interested parties. The User shall ensure that the Apartments and Common-Use Objects are used in accordance with the requirements of sanitary hygiene standards. If you notice any violation of these Rules, please immediately inform the Administrator directly or through the self-service system.
4.2.
The User must keep the Apartments and Common-Use Objects clean and tidy. The User undertakes to recycle household waste according to the recommendations of the waste management company and dispose of all garbage only in the appropriate containers.
4.3.
The Users must avoid noise, unwanted smell, dust, as well as maintain friendly atmosphere, treat other Users with respect. If the User makes noise, unwanted smell, dust or vibration that interferes with and / or harms other users of the Complex, the User, at the request of LIV_IN shall take all measures specified by LIV_IN to reduce the noise, unwanted smell, dust or vibration. During the Quiet period, it is forbidden to make noise or otherwise disturb the peace of the others. It is necessary to ascertain that the alarm of the vehicle belonging to the User and / or their Guests is not activated and in case of its failure – to turn it off.
4.4.
Smoking is forbidden in the Apartments and Common-Use Objects, except for specially designated areas in the Complex or territory. It is forbidden to throw cigarette butts on the floor, in the washbasin, toilet, urinal, in the territory of the Complex, through the windows. The failure to comply with these obligations may result in a fine of the amount specified in Annex 1 hereof.
4.5.
The Users undertake to comply with the mandatory fire safety requirements and save the inventory, equipment and other items in the Apartment, Common-Used Objects, other premises and the territory of the Complex.
4.6.
It is forbidden to dismantle, adjust or otherwise alter the engineering equipment in the Apartments and / or other premises of the Complex.
4.7.
All noticed accidents and failures of engineering equipment must be immediately reported to the Administrator and / or security officer, especially, if such violations endanger the safety and life of people, the condition of the Complex and etc. In case of accidents, failures, fires and etc. the User must take immediate measures to locate the accident and / or a fire.
4.8.
In the Apartments, Common-Use Objects and other premises of the Complex it is also forbidden:
4.8.1.
to organise industrial or other activities, which pollute the environment or which are harmful to other users due to its noise, vibration, ionising and electromagnetic radiation or an electrostatic field;
4.8.2.
to keep explosive, poisonous or flammable substances, which may pose a fire threat and be harmful to people’s health;
4.8.3.
to burden the Common-Use Objects, as well as access to the control points of general engineering facilities in the Building; not to store garbage or personal belongings in it, to reorganise the Common-Use Objects and engineering equipment;
4.8.4.
to reside or allow other persons to settle in the Common-Use Objects or in other premises not intended for that purpose;
4.8.5.
to accommodate other persons who are not specified in the Agreement, unless a written consent of LIV_IN is obtained;
4.8.6.
to litter the staircases and other Commonly used areas, to keep and compile the waste and various household waste in the Common-Use Objects;
4.8.7.
to pour and throw flammable liquids, poisonous and chemically aggressive substances, household items and construction waste into the wastewater disposal system;
4.8.8.
to consume alcoholic beverages in the Common-Use Objects, including lounges, staircases, as well as in access to these facilities;
4.8.9.
to consume narcotic and psychotropic substances;
4.8.10.
to replace, modify, independently repair the Apartment, the Common-Use Objects or any common premises, move furniture, equipment or other inventory in the Apartment and / or the Common-Use Objects without a prior written consent of LIV_IN;
4.8.11.
to keep animals (pets), if the relevant information is not provided in the Electronic System or self-service;
4.8.12.
to move out of the Apartment without notifying the Administrator.
Use of the common spaces and areas of the Complex
4.9.
The Users must use the commonly used equipment, property and inventory responsibly and diligently, and take all possible measures to ensure that such use does not damage LIV_IN’s property and the property and health of others.
4.10.
Before using the commonly used equipment, the Users must acquaint themselves with the usage requirements posted in such premises or on the website, and in case of any uncertainties, do not use the relevant equipment and contact the Administrator for the necessary information.
4.11.
The Users must use the commonly used equipment only for its intended purpose and not to use the defective equipment. All noticed failures of engineering equipment must be immediately reported to the Administrator.
Use of common kitchen areas
4.12.
The Users who have used common kitchen areas must leave the kitchen tidy, do not leave any trash or food waste. Failure to comply with this obligation may result in a fine as set out in the Rules.
4.13.
It is strictly forbidden to purloin food or other items belonging to another user. In the event of a theft, a fine specified in the Rules may be imposed on the User.
4.14.
The refrigerators in the common kitchen areas are periodically cleaned on the last working day of each week (on Fridays). LIV_IN is entitled to dispose of all food products in the refrigerator, regardless of its quality, unless otherwise agreed with the particular User.
Use of the sports areas
4.15.
In the gyn related premises (fitness gym or etc.), it is obligatory to wear only sports shoes and / or specially designated clothing.
4.16.
LIV_IN shall bear no liability for any health disorders, accidents and similar circumstances that have occurred in the gyms in respect of the Users.
Use of the Parking Lots
4.17.
The parking spaces in the Parking Lot are not specifically assigned to the User; the User has the right to use as many Parking spaces as specified in the Agreement.
4.18.
It is forbidden to block an access to the Parking Lot. The User must follow the road signs, special lines and other signs in the Parking Lot, to park cars only in the marked places and only in such way that it does not disturb other users of the Parking Lot. It is strictly forbidden to park cars intended for guests and the disabled without special permit in designated parking spaces and / or other places marked with special signs.
4.19.
The car must be in good technical condition – no oils or other fluids should leak from it.
4.20.
The Users, who use the Parking Lot, are forbidden:
4.20.1.
to handover the gate’s remote control or any other measures that are designated to enter/leave the Complex territory, to other (third) persons, unless they are lawful users;
4.20.2.
to keep combustible, explosive and other substances, mechanisms and devices harmful to the people‘s health and life in the Parking Lot;
4.20.3.
to repair (including the change of oil) or wash cars or other vehicles in the Parking Lot;
4.20.4.
to dismount or otherwise change the mounted electrical lights, panels, motion detectors, parking lot numbering, rainwater, wastewater and other pipeline system, video cameras (if any) and other mechanisms and devices located in the Parking Lot;
4.20.5.
to park the vehicle in such way that makes it difficult for others to enter/leave the Parking Lot, as well as to block access to the Common-Use Objects and access to waste containers for the specialised vehicles; to block other vehicles or create any obstacles to access / leave the Parking Lot;
4.20.6.
to leave the disorderly alarms and operating engines of the vehicles that would interfere with the peace of others.
Use of bicycle storage room
4.21.
LIV_IN does not provide bicycle storage services, but only allows the User, Guests and / or visitors to leave bicycles in the bicycle storage room (bicycle parking area).
4.22.
Only bicycles can be stored in the bicycle storage room (bicycle parking area). Other personal belongings and / or bicycle accessories (helmets, gloves, clothes and etc.) cannot be stored therein.
4.23.
The User must follow road signs, special lines and other signs in the bicycle storage room (bicycle parking area); to park bicycles only in marked places and only in such way that it does not disturb other users to use the bicycle storage room (bicycle parking area).
4.24.
The User shall be fully liable for the safety of the bicycles of the User / his Guests, parked therein. LIV_IN shall not be liable for any loss or damage caused by theft, damage or any other damage.
Rules for keeping animals
4.25.
The User must comply with the Rules and requirements published by Vilnius City Municipality regarding the possession of animals in the territory of the Complex.
4.26.
It is forbidden to hold pets in the common areas of the Complex or in other premises which are not specially designed for this purpose.
4.27.
The User is liable for the damage caused by his / her pet in all cases.
5. APARTMENT AND COMPLEX SECURITY
Use of electrical devices and equipment
5.1.
The electrical devices used in the Complex must be in good working order. Their technical condition must be safe from fire and explosion. All electrical devices and equipment must be protected against short circuits and other abnormal modes that could cause a fire.
5.2.
During exploitation of the electrical devices and equipment, it is prohibited:
5.2.1.
to use irregular sockets, plugs, junction boxes, switches and other electrical installation equipment;
5.2.2.
to cover electrical wires, lamps, light diffusers, heaters with flammable materials;
5.2.3.
to connect several high-power appliances to one socket;
5.2.4.
to use electric irons, microwave ovens, stoves, kettles, heating appliances in places which are not usable for this purpose and / or leave them unattended.
5.3.
If you notice any failures of the technical devices and / or electrical equipment, the use of those devices and / or equipment is strictly forbidden; these observations must be reported to the Administrator immediately.
Fire safety requirements
5.4.
The mandatory fire safety requirements and instructions (fire stairs and etc.) are specified in the fire safety rules.
Video surveillance
5.5.
For the security purposes, the interior of the Complex, outdoor areas, Parking Lot and other premises are monitored by the video surveillance cameras 24 hours a day, 7 days a week. A Video review is performed in case of reasonable suspicion of violation of the Rules or other legal acts and / or in other cases established by law. By signing the Agreement, the User agrees that the Complex shall be equipped with video cameras and video surveillance shall be performed.
6.
RIGHTS OF LIV_IN EMPLOYEES
6.1.
LIV_IN or its authorised persons, including the Administrator, have the right to:
6.1.1.
enter the Common-Use Objects, common corridors, sanitary units, kitchens, leisure and other areas at any time, inspect and repair the equipment therein and perform repair works;
6.1.2.
enter the Apartment to inspect the premises, assess its condition prior to one day‘s notice to the User by e-mail, SMS message or through the self-service system. The User must ensure that the LIV_IN staff are admitted to the Apartment at that time. If the User is not in the Apartment at the specified time, LIV_IN employees shall be entitled to enter the Apartment using other means of access. Mandatory inspection of the Apartments can be performed regularly every 7, 14, 21 or 30 days at the discretion of LIV_IN. In case of any reasonable presumptions that the User has violated the requirements of the Rules or the Apartments are unattended and / or are used for other purposes, LIV_IN or the Administrator shall be entitled to immediately inspect the Apartments without separate notice. The User shall be informed about determined violations upon the inspection of the Apartments and the procedure for its compensation via the self-service system, e-mail or SMS message;
6.1.3.
enter the Apartment without prior notice, using other means of access if it is necessary to ensure compliance with the Rules, to make urgent repairs or in emergency cases;
6.1.4.
upon finding household waste or personal items in the Common-Use Objects, demand the Users to remove them immediately to ensure the requirements of hygiene standards. If the User, after due warning, does not take any further action, LIV_IN employees shall be entitled to remove household waste or personal items at the expense of the User and apply the sanctions provided in the Rules;
6.1.5.
prevent third parties whose arrival is not notified to the Administrator and / or who do not provide the identification card or passport, which are required by the Administrator or other employees, from entering the territory and / or the premises of the Complex;
6.1.6.
warn the Users about the violation of the Rules and to evict the Users from the Complex due to the violations thereof;
6.1.7.
perform all other functions necessary to ensure compliance with the Rules.
7. LIABILITY
7.1.
A person, who violates the requirements of these Rules, shall be liable in accordance with the procedure established by these Rules and the legislation of the Republic of Lithuania. The User is fully liable for the material and non-material damage of the Complex, the LIV_IN property and / or health contained therein, caused intentionally or through negligence by the User and / or persons for whom they are liable under these Rules or legal acts, and undertakes to indemnify LIV_IN for all losses incurred as a result in accordance with the procedure established by legal acts.
7.2.
The User is liable for the behaviour of his / her family members and other persons (including minor children) who are living together and for the compliance with these Rules. LIV_IN is not liable for any actions of third parties and for the items of the User left in the Common-Use Objects.
7.3.
A person who violates the requirements of these Rules must pay a fine to the Administrator, in an amount as specified in the Annex 1 of the Rules.
8. FINAL PROVISIONS
8.1.
These Rules apply to the User from the moment of signing. By signing the Rules, the User confirms that he / she has properly read the Rules, fully understood its content and undertook to respect and comply with it.
8.2.
The Rules may be amended and supplemented by the order of the General Manager of the LIV_IN or his / her authorised person. The Users shall be informed about the changes of the Rules by publishing the Rules on the public LIV_IN website 14 days before its entry into force.
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