GENERAL RULES ON INTERNAL USE OF THE TERRITORY AND COMPLEX 

Living in the Complex is based on the principle of co-living. In order to ensure modern, community-based and safe atmosphere each Tenant is entitled to use not only the Apartments provided for them, but also the common areas of the Complex, therefore it is very important that each Tenant complies with the requirements established in these Rules.
These Rules define the main requirements of the internal order of the Complex, the rights and obligations of the Tenants and other conditions related to the use of premises and / or property in the Complex. The Rules are published on the official LIV_IN website at www.liv-in.lt and are considered as integral part of the Agreement.
While using the Apartments, as well as Common-Use Objects or other premises, Tenants must comply with the requirements set forth in the Rules and do not violate the rights and legitimate interests of other tenants. Before conclusion of the Agreement, every Tenant confirms that he / she is acquainted with the Rules in person. The Tenant is responsible for the Guests or other persons visiting the Complex at the invitation of the Tenant, to be acquainted with the Rules. 
The Tenants’ complaints related to the activities in the Complex, violations of the Rules or other claims are resolved by the Administrator.

1.    TERMS AND DEFINITIONS
1.1.    In these Rules words written in the first capital letter have the same meaning as in the Apartment Lease Agreement, unless otherwise specified in these Rules.
1.2.    Additional terms used in the Rules shall have the following meaning:
1.2.1.   Administrator’s work hours – weekdays from 9:00 am to 5:00 pm (except public holidays); 
1.2.2.   Service provider – a security company that provides the Apartment emergency unlocking services as specified in Clause 2.8 of these Rules under the relevant agreement with the Landlord;
1.2.3.   Quiet period – a period from 7 pm to 7 am;
1.2.4.   Agreement – an Apartment Lease Agreement between the Tenant and the Landlord, which consists of Special Conditions, General Conditions, these Rules, other annexes and any subsequent amendments to these documents;
1.2.5.   Guests – the persons, who use / are visiting the Complex facilities at the invitation of the Tenants and whom the Tenants are responsible for; 
1.2.6.   Rules – these General Rules on Internal Use of the Territory and Complex.

2.    ACCOMMODATION. MOVING IN
2.1.    The booking of the Apartments is performed via Website. Accommodation in the Apartments shall be performed electronically or via Mobile Application without any assistance of the Administrator. 
2.2.    The Apartments that conform with the conditions of the Agreement are provided to the Tenants from Monday to Friday on working hours from 1 pm till 5 pm (except public holidays), in case the Tenant is not provided with an electronic access key to the Apartments.
Access to the Apartments with an electronic key
2.3.    An electronic key, which grants access to the leased Apartments and other Complex areas, is issued to the Tenant via Mobile Application Liv_in Vilnius connected therewith. The electronic key is activated on the first day of the Lease Term from 3 pm.
2.4.    Upon completion of the Apartment’s acceptance procedures specified in these Rules and the Agreement, the Tenant must show up to the Administrator no later than the following business day and sign the documents submitted by the Administrator. The Administrator is entitled to request any documents from the Tenant, which may help to identify the Tenant. In case of violation of this obligation, LIV_IN is entitled to apply a fine specified in Annex 1 hereof.
Access to the Apartment with a magnetic card
2.5.    A magnetic card is the main unlocking tool. The magnetic cards are issued individually for the Tenant at the day of arrival during the Administrator’s work hours upon verification of the Tenant‘s identity and signature of all necessary documents, and are programmed specifically for the Tenant‘s access to the Complex, Apartments, Common-Use Objects and / or Parking Lot. In case the Tenant arrives outside the Administrator's work hours, the Tenant can enter the Apartment using an electronic key (mobile app). Only one magnetic card can be issued to the Tenant and a person living with him / her (if this person is specified in the Special Conditions).
2.6.    There is no charge for issuing magnetic card. If the User loses or damages the magnetic card, the Tenant must inform the Administrator and pay an additional fine specified in the Rules. If the magnetic card is lost or the Tenant is unable to connect to the Mobile Application, the Apartments will be accessible only during the Administrator’s work hours after the Administrator lets in the Tenant and issues a new magnetic card.
2.7.    The magnetic card is the property of LIV_IN. It is forbidden to:
2.7.1.    transfer it to third persons;
2.7.2.    make duplicate cards;
2.7.3.    make changes to existing locks and parts of related mechanisms.
Apartment emergency unlocking services
2.8.    In absence of possibility to access the Apartment (e.g. the magnetic card was lost) during the Administrator’s work hours, the Tenant can order the Apartment emergency unlocking services, provided by the Service provider. The Service is repayable and is provided on weekdays from 5 pm to 8 am, on weekends and public holiday days from 12 am to 11 pm. The service fee is specified in Annex 1 hereof.
2.9.    The Service can be requested by phone, provided on self-service and in the FAQ section found at www.liv-in.lt. At the time of the request, the Tenant must indicate his / her name, surname, the number of the Apartment and the place where he / she is going to wait for the Service provider’s employees, who are entitled to open the door of the Apartment and let the Tenant in.
2.10.  Before letting the Tenant in the Apartment, the employees of the Service provider shall make sure that the person is the legitimate user of the Apartment and upon request the Tenant must show an ID card or a passport. The Tenant is admitted into the Apartment only when the control panel operator confirms the Service provider’s employees that the data provided is correct and the Tenant signs the act of opening the premises (Apartment) accordingly.
2.11.  In case the Tenant does not have any documents proving and confirming his / her identity upon arrival of the Service provider’s employees, that he / she is legitimate user of the Apartment, as the documents can be submitted only by entering the Apartment, the Tenant must indicate the Apartment number, his / her name and surname. When the control panel operator confirms that the data provided by the Tenant is correct, the Service provider opens the door and enters the Apartment together with the Tenant. The Tenant must provide documents (the Agreement) confirming that he / she is legitimate user of the Apartment and his / her ID or a passport. The Tenant is admitted into the Apartment only when the control panel operator confirms the Service provider’s employees that the data provided is correct and the Tenant signs the act of opening the premises (Apartment) accordingly.

3.    RETURN OF APARTMENTS. MOVING OUT
3.1.    The Apartments must be vacated on the last day of the Lease Term no later than 12 pm (from 12 pm the electronic key is blocked). Upon leaving the Apartment, the Tenant must pay all the taxes, vacate and transfer tidy premises (i.e., not in the worse condition than it has been given), the furniture and the inventory in them.  Otherwise, a penalty is applied.
            The Tenant must leave the magnetic card of the apartment in the designated mailbox at the reception.
3.2.    No personal belongings of the Tenant should remain in the returned Apartments. If the Tenant leaves his personal belongings, the Administrator has the right to remove such items at his own expense and deduct the incurred removal costs from the Deposit paid by the Tenant. The Administrator is not obliged to store the removed belongings of the Tenant and may dispose of it at his / her own decision.
3.3.    If material defects are determined upon the inspection of the Apartments and LIV_IN property therein, the amount of removal costs, calculated according to the LIV_IN pricelist, are deducted from the Deposit or an additional invoice is issued to the Tenant, if the value of the identified defects cannot be deducted from the Deposit paid by the Tenant (i.e., exceeds it).
3.4.    The procedure for returning the Apartments specified in this Section shall apply in all cases and on all grounds of the Agreement termination specified thereof.
Forced eviction
3.5.    The Agreement could be terminated, and the Tenant may be evicted from the Apartment prior to the expiry thereof in accordance with the procedure established by legal acts, if he / she: (i) gravely infringes the requirements of the Rules, (ii) deliberately or by gross negligence damages LIV_IN property, (iii) has not paid the Rent and / or other payments (or a part of it) within a specific term set by LIV_IN and (iv) in other cases, set forth in the Agreement.
3.6.    In case of forced eviction, LIV_IN is entitled to cancel / block the electronic key or magnetic card issued to the Tenant, as well as to call the police, bailiffs, employees / representatives of the insurance company and / or other institutions to record the losses and damaged incurred by the Tenant.
3.7.    LIV_IN is entitled to prepare an inventory list of the items in the Apartments and to dispatch it. Such items are stored by the Administrator for 10 days at the expense of the Tenant. If the items are not removed within this term, the Administrator may dispose of it at his / her own decision.

4.    GENERAL REQUIREMENTS OF THE INTERNAL ORDER
Use of the Apartments and Common-Use Objects
4.1.  The Tenant must use the Apartments and other common areas or other premises in the Complex in compliance with its intended purpose, without violating the rights and legitimate interests of LIV_IN, Administrator, other tenants, guests, visitors and other interested parties. The Tenant shall ensure that the Apartments and Common-Use Objects are used in accordance with the requirements of sanitary hygiene standards. If you notice any violation of these Rules, please immediately inform the Administrator directly or electronically via Self-Service. 
4.2.  Upon a written agreement with the Administrator, the Tenant has a right to use his / her furniture or inventory in the Apartment. The Administrator is not responsible for a theft or damage of the Tenant’s personal belongings in the Apartment and / or the Territory.

4.3. The Tenant undertakes to ensure that the first-floor terrace doors are closed (locked) when not using them.
4.4. The Tenant has a right to request an Apartment replacement due to its fundamental shortcomings or other objective circumstances due to which the Apartment cannot be used for its intended purpose. In this case, the Tenant shall submit a request to the Administrator via Self-Service or by e-mail, who then provides a reasoned response within 7 days regarding the possibility to replace the Apartment to the same type Apartment or another, if it is not occupied of reserved to other people.
4.5.  The Tenant must keep the Apartments and Common-Use Objects clean and tidy – periodically clean the rented Apartment, do not leave any garbage or other items. The Tenant has a right to use cleaning equipment and tools that belong to LIV_IN, which can be taken for not longer than 3 hours. The Tenant undertakes to recycle household waste according to the recommendations of the waste management company and dispose of all garbage only in the appropriate containers.
4.6.  The Tenants must avoid noise, unwanted smell, dust, as well as maintain friendly atmosphere, treat other tenants with respect. If the Tenant makes noise, unwanted smell, dust or vibration that interferes with and / or harms other users of the Complex, the Tenant, at the request of LIV_IN shall take all measures specified by LIV_IN to reduce the noise, unwanted smell, dust or vibration. During the Quiet period, it is forbidden to make noise or otherwise disturb the peace of the others. It is necessary to ascertain that the alarm of the vehicle belonging to the Tenant and / or their Guests is not activated and in case of its failure – to turn it off.
4.7.  Smoking in the Apartments and Territory is forbidden, except for specially designated areas in the Complex. The failure to comply with these obligations may result in a fine specified in Annex 1 hereof.
4.8.  The Tenants undertake to comply with the mandatory fire safety requirements and save the inventory, equipment and other items in the Apartment, Common-Use Objects, other premises and the Territory of the Complex. The failure to comply with these obligations may result in a fine specified in Annex 1 hereof.
4.9.  It is forbidden to dismantle, adjust or otherwise alter the engineering equipment in the Apartments and / or other premises of the Complex.
4.10.  The necessary preventive maintenance of the shower ladder is provided and performed by the Tenant. If necessary, it is possible to contact the administration and order this service, which is paid according to the set fees.
4.11.  All noticed accidents and failures of engineering equipment must be immediately reported to the Administrator (from Monday to Friday 9.00 - 17.00) or Emergency service +370 640 71111 (on rest hours, Weekends and Public holidays).  An Emergency service can only be called in the following cases:
-    in the event of significant leaks in the water supply / sewerage system, which must be eliminated immediately and this may cause damage to the existing property of the Complex or the Tenant, as well as in cases where the consequences may endanger human health and life;
-    in the event of a power failure, after making sure that the fuses in the Apartment are in the correct position.
If the Emergency Service is called in case of non-emergency breakdowns as indicated above, the Tenant must cover the arrival costs (see Appendix No. 1 Fines for Violations of the Rules).
4.12.  In the Apartments, Common-Use Objects and other premises of the Complex it is also forbidden:
4.12.1.  to organise industrial or other activities, which pollute the environment or which are harmful to other Tenants due to its noise, vibration, ionising and electromagnetic radiation or an electrostatic field;
4.12.2.  to keep explosive, poisonous or flammable substances, which may pose a fire threat and be harmful to people’s health;
4.12.3.  to burden the Common-Use Objects, as well as access to the control points of general engineering facilities in the Building; not to store garbage or personal belongings in it, to reorganise the Common-Use Objects and engineering equipment;
4.12.4.  to reside or allow other persons to settle in the Common-Use Objects or in other premises not intended for that purpose;
4.12.5.  to accommodate other persons who are not specified in the Agreement, unless a written consent of LIV_IN is obtained;
4.12.6.  to store bicycles, scooters and various items in the Apartment and a balcony;
4.12.7.  to use grill or barbecue, etc. on the balcony, terrace and the Territory;
4.12.8.  to litter the staircases and other commonly used areas, store rubbish, throw it through the windows or balconies of the premises, collect household waste, to leave rubbish or other items in the Apartment and / or Common-Use Objects;
4.12.9.  to pour and throw flammable liquids, poisonous and chemically aggressive substances, household items and construction waste into the wastewater disposal system;
4.12.10.  to consume alcoholic beverages in the Common-Use Objects, including lounges, staircases, as well as in access to these facilities;
4.12.11.  to consume narcotic and psychotropic substances;
4.12.12.  to replace, modify, independently repair the Apartment, the Common-Use Objects or any common premises, move furniture, equipment or other inventory in the Apartment and / or the Common-Use Objects without a prior written consent of LIV_IN;
4.12.13.  to keep animals (pets), if such service has not been booked.

Use of the common spaces and areas of the Complex
4.13.    The Tenants must use the commonly used equipment, property and inventory responsibly and diligently, and take all possible measures to ensure that such use does not damage LIV_IN’s property and the property and health of others.
4.14.    Before using the commonly used equipment, the Tenants must acquaint themselves with the usage requirements posted in such premises or on the Website, and in case of any uncertainties, do not use the relevant equipment and contact the Administrator for the necessary information.
4.15.    The Tenants must use the commonly used equipment only for its intended purpose and not to use the defective equipment. All noticed failures of engineering equipment must be immediately reported to the Administrator.
Use of common kitchen areas
4.16.    The Tenants who have used common kitchen areas must leave the kitchen tidy, do not leave any trash or food waste. Failure to comply with this obligation may result in a fine as set out in the Rules.
4.17.    It is strictly forbidden to purloin food or other items belonging to another tenant. In the event of a theft, a fine specified in the Rules may be imposed on the Tenant.
4.18.    The refrigerators in the common kitchen areas are periodically cleaned on the last Tuesday of each month. LIV_IN is entitled to dispose of all food products in the refrigerator, regardless of its quality, unless otherwise agreed with the particular Tenant.
Use of the sports areas
4.19.    It is obligatory to wear only sports shoes in the gym.
4.20.    LIV_IN shall bear no liability for any health disorders, accidents,  loss of and/or damage to personal belongings and similar circumstances that have occurred in the gyms in respect of the Tenants.
Use of the Parking Lots
4.21.    The parking spaces in the Parking Lot (underground Parking Lot included) are specifically assigned to the Tenant; the Tenant has the right to use as many parking spaces as specified in the Agreement.
4.22.    It is forbidden to block an access to the Parking Lot. The Tenant must follow the road signs, special lines and other signs in the Parking Lot, to park cars only in the marked places and only in such way that it does not disturb other users of the Parking Lot. It is strictly forbidden to park cars in places marked with special signs. 
4.23.    The car must be in good technical condition – no oils or other fluids should leak from it.
4.24.    The Landlord is not responsible for the car safety left in the Parking Lot. LIV_IN is not responsible for any loss or damage caused by theft, damage or any other damage caused by a car theft.
4.25.    The Tenants, who use the Parking Lot, are forbidden:
4.25.1.    to handover the gate’s remote control or any other measures that are designated to enter/leave the Complex Territory, to other (third) persons, unless they are lawful Tenants;
4.25.2.    to keep combustible, explosive and other substances, mechanisms and devices harmful to the people‘s health and life in the Parking Lot;
4.25.3.    to repair (including the change of oil) or wash and clean cars or other vehicles in the Parking Lot;
4.25.4.    to park cars that have autogas (LPG) equipment;
4.25.5.    to dismount or otherwise change the mounted electrical lights, panels, motion detectors, parking lot numbering, rainwater, wastewater and other pipeline system, video cameras (if any) and other mechanisms and devices located in the Parking Lot;
4.25.6.    to park the vehicle in such way that makes it difficult for others to enter/leave the Parking Lot, as well as to block access to the Common-Use Objects and access to waste containers for the specialised vehicles; to block other vehicles or create any obstacles to access / leave the Parking Lot;
4.25.7.    to leave the disorderly alarms and operating engines of the vehicles that would interfere with the peace of others.
Use of bicycle storage room
4.26.    LIV_IN does not provide bicycle storage services, but only allows the Tenant, Guests and / or visitors to leave bicycles in the bicycle storage room (bicycle parking area).  LIV_IN shall not be liable for any loss or damage caused by theft of, or damage to, the bicycles, or any other loss or damage.
4.27.    LIV_IN does not provide the Tenant with a lock or lock for the bicycle, the Tenant undertakes to take care of it on its own.
Use of the storage area for electric scooters
4.28.    LIV_IN does not provide security services for electric scooters, but only allows the Tenant to leave the scooters (in their parking space).  LIV_IN shall not be liable for any loss or damage caused by theft of, damage to, or any other loss or damage to the scooters.
4.29.    Scooters must be parked only in their designated parking space and must be in good working order.
Procedures for use of storage facilities
4.30.    LIV_IN shall not be responsible for the security of the Tenant's belongings in the storage facilities and shall not be liable for and/or indemnify the Tenant in the event of theft.
4.31.    The Tenant, by subscribing to the storage service, undertakes to maintain, store and periodically clean the storage facility. The storage facility shall not contain any flammable, explosive or toxic materials which would endanger persons or the environment.
4.32.    In case the Tenant loses the key to the storage facility, he/she shall be subject to the fine set out in Annex 1 to the Rules.
Use of the conference room
4.33.    The Tenant shall have the right to reserve and use the conference room for its direct purpose (meetings and conferences) only after prior written notice to the LIV_IN administration.
4.34.    The Tenant shall have the right to invite unauthorized persons who are not LIV_IN Tenants to the conference room only with the prior agreement of the LIV_IN administration.
4.35.    Upon booking a conference room, the Tenant is responsible for maintaining order both during and after the use of the room.

Use of the mailbox
4.36.    The main use of the mailbox is keeping the postal correspondence received by the Tenant. LIV_IN is not responsible for Tenant’s received or not received correspondence.
4.37.    In case of loss of the mailbox key, a fine specified in the Rules may be imposed on the Tenant. 
Rules for keeping animals
4.38.    The Tenant must comply with the Rules and requirements published by Vilnius City Municipality regarding the possession of animals in the Territory of the Complex, as well as other mandatory laws, including the requirements of the Law on Welfare and Protection of Animals. Dogs, cats and ferrets kept by the Tenant in the Apartments must be vaccinated and marked as established by laws. LIV_IN is entitled to inspect and demand the Tenant to submit all necessary documents confirming compliance with the said requirements.
4.39.    For pet keeping the Tenant undertakes to pay a fee specified in the Agreement or these Rules (its Annexes). In case it becomes clear that the Tenant is keeping a pet in the Apartment, but has not ordered a pet keeping service, the Tenant will be obliged to pay a fine of EUR 100 and will get an invoice for the entire Agreement period.
4.40.    It is forbidden to keep pets, as well as to let them go to the common areas of the Complex or other premises, which are not specially designed for this purpose.
4.41.    In all cases the Tenant is liable for the damage caused by his / her pet, including when the damage caused by the Tenant’s pet to the Apartment or the furniture / equipment located in the Complex does not prevent its further use for its intended purpose, but substantially changes its aesthetic and visual characteristics. In such cases, LIV_IN is entitled to claim from the Tenant, and the Tenant must reimburse LIV_IN for the costs incurred in connection with the replacement of such damaged furniture or inventory with other furniture or inventory of appropriate commercial appearance.

4.42.    It is forbidden to keep more than 3 pets in the Apartment.

Use of FRIENDS type Apartments
4.43.  Only the occupants of this type of Apartment are entitled to use the Common-Use Premises (kitchen/living room). The Tenant confirms his understanding that the presence of Guests in the  Common-Use Premises is prohibited.
4.44.  A set of keys giving access to the Tenant's personal facilities (kitchen cupboard, hall cupboard and common area cupboard) shall be issued to the Tenant upon check-in. The Tenant undertakes to use the objects only for their intended purpose and to vacate them at the end of the Agreement in good condition. If the set of keys issued to the Tenant is lost, the Tenant shall be liable to the fine set out in Annex 1 of the Rules.
4.45.  In order to show the vacant Apartments to a prospective tenant, the LIV_IN Vilnius Administrator shall have the right to enter the Common-Use Premises and/or Common Use Facilities without prior notice to the tenants.
4.46.  After use of the  Common-Use Premises, the Tenant must leave them in neat and clean condition. In case of violation of this obligation, LIV_IN has the right to apply a fine in the amount specified in Annex 1 of the Rules.
4.47.  The Tenant must compensate for the damage caused to the furniture, equipment, etc. located in the Common-Use Premises if it is clear that it is he/she who is to blame for the occurrence of such damage. In cases where it is not possible to determine the person responsible for the damage caused to the objects in the Common-Use premises, all persons living in the Apartments at that time are jointly and severally liable for such damage.
4.48.  It is forbidden in the Apartments to:
4.49.1.   keep the pets;
4.49.2.   accommodate Guests.
4.49.3.  Any conflicts related to maintaining order in the Apartments are resolved by mutual agreement of the tenants.

4.50. The Tenant is informed and does not object to the Administrator inspecting the condition of the Common-Use Premises once a month to assess the need for its cleaning, and in the event of such need, order a cleaning service for the premises, which is billed jointly to all tenants residing in the Apartments at the very moment.

5.    APARTMENT AND COMPLEX SECURITY
Use of electrical devices and equipment
5.1.    The electrical devices used in the Complex must be in good working order. Their technical condition must be safe from fire and explosion. All electrical devices and equipment must be protected against short circuits and other abnormal modes that could cause a fire. 
5.2.    During exploitation of the electrical devices and equipment, it is prohibited:
5.2.1.    to use irregular sockets, plugs, junction boxes, switches and other electrical installation equipment;
5.2.2.    to cover electrical wires, lamps, light diffusers, heaters with flammable materials;
5.2.3.    to connect several high-power appliances to one socket;
5.2.4.    to use electric irons, microwave ovens, stoves, kettles, heating appliances in places which are not usable for this purpose and / or leave them unattended;
5.3.    to use electric hobs and other appliances that require a vent hood in the CO-LIVING type Apartments.
5.4.    In case of noticing any failures of the technical devices and / or electrical equipment, the use of those devices and / or equipment is strictly forbidden; these observations must be reported to the Administrator immediately.
5.5.    The towel dryers in the bathrooms of the apartments are not intended for room heating.
Fire safety requirements
5.6.    During the period of the validity of the Agreement, the Tenant undertakes to comply with all fire safety requirements set in these Rules or / and set in the premises of the Complex:
5.6.1.    do not turn on electric heaters, water heaters in the Apartment, except  appliances, provided by LIV_IN Vilnius;
5.6.2.    to turn off the TV, radio, lights when leaving the Apartment;
5.6.3.    do not cover floor and table lamps with flammable materials;
5.6.4.    to familiarize with the evacuation plan and memorize ways to the exit and the layout of the stairs;
5.6.5.    to immediately report the incident to the emergency services by number 112 and the Administrator;
5.6.6.    to leave the danger area and follow the Administration’s or fire brigade’s instructions.
5.7.    If a fire did not occur in the Apartments rented to the Tenant, the Tenant must additionally:
5.7.1.    leave the Apartment after closing the windows and doors. In case, the corridors and staircases are clogged with smoke, stay in the Apartment and open the windows wide;
5.7.2.    close the door tightly (tightly closed doors can protect against dangerous temperatures for a long time) when entering the balcony, in case it is possible to hide on the balcony.
Video surveillance
5.8.    For the security purposes, the interior of the Complex, outdoor areas, Parking Lot and other premises are monitored by the video surveillance cameras 24 hours a day, 7 days a week. A Video review is performed in case of reasonable suspicion of violation of the Rules or other legal acts and / or in other cases established by law. 

6.    RIGHTS OF LIV_IN EMPLOYEES
6.1.    LIV_IN or its authorised persons, including the Administrator, have the right to:
6.1.1.   enter the Common-Use Objects, common corridors, sanitary units, kitchens, leisure and other areas at any time, inspect and repair the equipment therein and perform repair works;
6.1.2.   enter the Apartment to inspect the premises, assess its condition prior to one day‘s notice to the Tenant by e-mail or through the Self-Service system. The Tenant must ensure that the LIV_IN staff are admitted to the Apartment at that time. If the Tenant is not in the Apartment at the specified time, LIV_IN employees shall be entitled to enter the Apartment for preventive inspection on the date and time agreed with the Tenant, by using other means of access. Mandatory inspection of the Apartments can be performed at the discretion of LIV_IN.  After informing the Tenant about the planned inspection of the Apartment, the Tenant must: (i) draw back the curtains, (ii) wash the dishes, (iii) organize his personal belongings in such a way that it would be possible to properly inspect the Apartment. In case of any reasonable presumptions that the Tenant has violated the requirements of the Rules or the Apartments are unattended and / or are used for other purposes, LIV_IN or the Administrator shall be entitled to immediately inspect the Apartments without separate notice. The Tenant shall be informed about determined violations upon the inspection of the Apartments and the procedure for its compensation via the Self-Service system or through e-mail;
6.1.3.    after establishing the fact of violation, i.e. upon finding an unsupervised Apartment, hire a cleaning service company and provide the Tenant with an invoice covering all direct costs related to the services provided;
6.1.4.    enter the Apartment without prior notice, using other means of access if it is necessary to ensure compliance with the Rules, to make urgent repairs or in emergency cases;
6.1.5.    upon finding household waste or personal items in the Common-Use Objects, demand the Tenants to remove them immediately to ensure the requirements of hygiene standards. If the Tenant, after due warning, does not take any further action, LIV_IN employees shall be entitled to remove household waste or personal items at the expense of the Tenant and apply the sanctions provided in the Rules;
6.1.6.    prevent third parties whose arrival is not notified to the Administrator and / or who do not provide the identification card or passport, which are required by the Administrator or other employees, from entering the Territory and / or the premises of the Complex;
6.1.7.    warn the Tenants about the violation of the Rules and to evict the Tenants from the Complex due to the violations thereof;
6.1.8.    perform all other functions necessary to ensure compliance with the Rules.

7.    LIABILITY
7.1.    A person, who violates the requirements of these Rules, shall be liable in accordance with the procedure established by these Rules and the legislation of the Republic of Lithuania. The Tenant is fully liable for the material and non-material damage of the Complex, the LIV_IN property and / or health contained therein, caused intentionally or through negligence by the Tenant and / or persons for whom they are liable under these Rules or legal acts, and undertakes to indemnify LIV_IN for all losses incurred as a result in accordance with the procedure established by legal acts.
7.2.    The Tenant is liable for the behaviour of his / her family members and other persons, who are living together, as well as Guests and for the compliance with these Rules. Guests may visit common areas only with the Tenant’s tendance. LIV_IN is not liable for any actions of third parties and for the items of the Tenant left in the Common-Use Objects.
7.3.    The Landlord shall never be liable for Tenant’s actions and therefore its consequences resulting from misusing the IP address, provided to the Tenants. The guilty persons must compensate LIV_IN all expenses, related to the misuse (including fines and other possible sanctions imposed by the state and other authorities). 
7.4.    A person who violates the requirements of these Rules must pay a fine to the Administrator, in an amount as specified in the Annex 1 hereof.

8.    FINAL PROVISIONS
8.1.    These Rules apply to the Tenant from the moment of signing. By signing the Rules, the Tenant confirms that he / she has properly read the Rules, fully understood its content and undertook to respect and comply with it.
8.2.    The Rules may be amended and supplemented by the order of the General Manager of the LIV_IN or his / her authorised person. The Tenants shall be informed about the changes of the Rules by publishing the Rules on the public LIV_IN Website 14 days before its entry into force.
8.3.    Annexes:
Annex 1 – Fines for violation of the Rules.

☐ I confirm that I have read, understood and accepted the Rules.
 

Annex No. 1 Fines for violation of the Rules

Current version. Valid from 1 July 2025.

TERMS OF USE OF THE WEBSITE

The Website is a publicly available dedicated apartment reservation system (platform) owned and administered by UAB "Liv in LT", legal entity code 305529989, registered office address Rinktinės g. 5, Vilnius, Republic of Lithuania.
These Terms of Use of the Website provide the rules and requirements for the use of the Website, the procedure of booking the Apartments, the rights and obligations of Visitors, Customers and the Company, and other terms and conditions for accommodation and other provided services.
Please read the Rules before using the Website. Any person, in particular the Customer, should properly assess the rules and requirements set out in the Rules and his/her ability to comply with them, including whether each rule and requirement of the Rules is individually acceptable to him/her, before making a reservation for an Apartment and entering into an Apartment Accommodation Services or Rental Agreement. If the Rules or any document (clause) of the Rules is unclear, the Client shall have the right to contact LIV_IN for clarification of the Rules or individual provisions thereof. If you do not agree to all and/or any (at least one) of the terms, conditions and/or provisions of any document of the Rules (in particular if you are a Visitor), you should not use the Website, become a Customer and/or enter into an Apartment Accommodation Services or Rental Agreement.
All users of this Website are subject to the Terms of Use of the Website and the other documents of the Rules. By browsing the Website, entering the Apartment Accommodation Services Agreement or a Rental Agreement, you declare and confirm that you have carefully acknowledge with all of the Rules documents, including these Terms of Use of the Website, understood their contents, and that you accept and agree to unconditionally comply with all of the terms and conditions set out in the Rules.

1.    DEFINITIONS
1.1.    Definitions and expressions used in the Rules documents, when capitalized (except for personal pronouns, which may be capitalized or lowercase), will have the meanings set out below, unless otherwise specified:
1.1.1.    Apartments – leisure or other purpose premises indicated on the Website, which may be subject to an Accommodation Services Agreement or a Rental Agreement;
1.1.2.    Accommodation Services Agreement – the Apartment Accommodation Services Agreement concluded between LIV_IN and the Client for a maximum period of 29 (twenty-nine) days;
1.1.3.    Personal data – personal data as defined in the Privacy Policy;
1.1.4.    Company or LIV_IN - UAB "Liv in LT", legal entity code 305529989, registered office address Rinktinės g. 5, Vilnius, Republic of Lithuania;
1.1.5.    Deposit – a sum of money paid to the Company, which serves as a security measure to ensure payment of amounts related to the Rental Agreement;
1.1.6.    Intellectual Property Rights – all existing and/or future rights related to inventions, patents, trademarks, industrial designs, geographical indications, copyrights, business reputation, or other intellectual property rights that now exist or will arise in the future, including all applications and registrations, renewals, and extensions under the laws of any jurisdiction in any country or territory;
1.1.7.    You or Your – any person who visits the Website and uses its functionalities;
1.1.8.    Client – a visitor of the Website who has concluded the Accommodation Services Agreement or the Rental Agreement in accordance with the Rules;
1.1.9.    Visitor – a person who visits the Website but has not entered into the Accommodation Services Agreement or the Rental Agreement;
1.1.10.    Rental Agreement – the Apartment Rental Agreement concluded between LIV_IN and the Client for a period of 1 (one) month or longer;
1.1.11.    Account – a personal virtual account created for communication with LIV_IN regarding the provision of rental services, in accordance with the Rules. The Account is registered (created) automatically upon the conclusion of a Rental Agreement with LIV_IN. LIV_IN registers the Clients opened (created) Accounts in accordance with the procedure established in the Rules;
1.1.12.    Privacy Policy – the rules and requirements provided on the Website, which set out the procedure for collecting, storing, and using information related to the use of the Website (including information about personal data);
1.1.13.    VAT – value added tax;
1.1.14.    Rules – all rules defined in Clause 3.1 of these Terms of Use of the Website and all documents, provisions, obligations, requirements, and/or instructions available on the Website or referenced from the Website;
1.1.15.    Terms of Use of the Website – these rules and requirements for the use of the Website established and approved by LIV_IN, as well as rights and obligations of any persons (Visitors, Clients) and the Company related to the use of the Website
1.1.16.    Website – a dedicated Apartment reservation system (platform) that operates online and can be accessed at www.liv-in.lt; 
1.1.17.    Internal Rules of Procedures– general internal rules of conduct in the Complex and its territory approved by LIV_IN.
1.2.    Terms written with a capital letter in the Rules documents that are not defined in these Terms of Use of the Website section are defined in other Rules documents or in other requirements and/or instructions available on the Website.

2.    GENERAL PROVISIONS
2.1.    These Terms of Use of the Website is an integral part of the Rules.
2.2.    The provisions of Terms of Use of the Website shall apply to all Rules documents, regardless of whether this is explicitly stated therein, unless otherwise specified in the relevant Rules document.
2.3.    Any references in these Terms of Use of the Website or in a specific Rules document to sections, clauses, parts, provisions or terms shall be deemed to refer to the respective sections, clauses, parts, provisions or terms of the document in which such references are made, unless expressly stated otherwise. Whenever the words "including", "such as", or words of similar meaning are used in these Terms of Use of the Website or in a specific Rules document, they shall be deemed to be followed by the words "without limitation". 

3.    WEBSITE RULES DOCUMENTS, THEIR APPLICATION AND AMENDMENT
3.1.    The information provided on the Website, as well as the published Rules, define the terms and conditions under which you may use the Website and enter into an Accommodation Services Agreement or Rental Agreement. The Rules include and consist of the following documents (the order of listing does not imply priority among them):
3.1.1.    general provisions of the Rental Agreement (applicable when the Apartments are used for 1 month or longer);
3.1.2.    Internal Rules of Procedures;
3.1.3.    these Terms of Use of the Website;
3.1.4.    Privacy Policy;
You can access, save, and print all Rules at any time from the Website at www.liv-in.lt. 
3.2.    In the event of any discrepancy between the information, obligations, requirements or instructions provided on the Website and the above-mentioned Rules documents, the provisions of the Rules documents shall prevail, unless expressly stated otherwise in any other Rules document.
3.3.    The relevant Rules document shall take effect from the time specified therein. A reference to the Rules or any document forming part of the Rules means a reference to the current version of the Rules or the relevant document, unless expressly stated otherwise.
3.4.    Any use of the Website – including making Apartment reservations, browsing the Website, or collecting data and information from the Website – shall constitute acknowledgment of and agreement to all provisions of the Rules, unless otherwise specified in a separate Rules document.
3.5.    The Company reserves the right, at its sole discretion, to modify (including change, edit, supplement, revoke, or remove) the Rules or any part thereof and/or any related information without prior notice to you. You will be able to review any changes, amendments, or supplements to the Rules once they are published on the Website, and you will be required to re-accept the modified Rules in order to continue using the Website’s functionalities. If you do not agree to the changes made to the Rules, you have the right to stop using the Website at any time.
3.6.    Reserving Apartments on the Website requires your confirmation that you have read, understood, and agree to comply with the Rules, including these Terms of Use of the Website. Your agreement must be expressed by selecting the appropriate checkbox labelled “I have read and agree to the Rules” (or a similar phrase expressing your intent) on the Website.

4.    ACCOUNT CREATION
4.1.    An Account may only be created for a natural person.
4.2.    The account is created for the Client only after the Client and LIV_IN have entered into a Rental Agreement for a period of 1 (one) month or longer. No Account shall be created for Customers who have entered into an Accommodation Services Agreement.
4.3.    An account may be automatically created by registering it on the Website and subsequently may also be used in accordance with these terms:
4.3.1.    you are a natural person with legal capacity, i.e. a person who has reached the age of majority (18 years) and whose legal capacity has not been restricted in accordance with the applicable law;
4.3.2.    you have duly entered into a Rental Agreement with LIV_IN for a period of 1 (one) month or more in accordance with the terms of the Rental Agreement, the Terms of Use of the Website, the Privacy Policy and other instructions on the Website.
4.4.    Upon registering an Account and later, for example, when providing information during the use of the Website, you agree to provide only accurate, truthful, and complete information, including Personal Data, and to promptly update any changed information to ensure it remains accurate, truthful, and complete. Please note that, under the Rules, LIV_IN is not obligated to verify the authenticity and/or accuracy of the data you provide and will assume that all information submitted via the Account or through the Website is accurate, unless LIV_IN has reasonable grounds to believe otherwise.

5.    PROVISION OF ACCOMODATION SERVICES
5.1.    Accommodation services are provided in accordance with the procedures set out in these Terms of Use of the Website, the Internal Rules of Procedures and the legislation.
5.2.    Reservations for apartments are made by electronic means by filling out a specific accommodation service form on the Website.
5.3.    Before making a reservation, you confirm that:
5.3.1.    you have read and shall comply with all the terms of the Rules;
5.3.2.    you have full legal capacity;
5.3.3.    you are making the reservation either on your own behalf or as an authorized representative of a legal entity, unless otherwise provided in the agreement.
5.4.    You are making reservations for the Apartments by electronic means by completing the application form provided in the Website, thereby agreeing to the Terms of Use of the Website, Internal Rules of Procedures, and the Privacy Policy.
5.5.    Along with the payment for accommodation services, a Deposit of 100 EUR (one hundred euros) shall be paid. All or part of the Deposit may be used as compensation for any damages caused by the Client to the Apartments or other LIV_IN property. If no damage to the Apartments or LIV_IN property is identified at the end of the Accommodation Services Agreement, the Deposit is refunded to the Client within 5 (five) business days after the Client’s departure. If damages are identified, compensation shall be deducted from the Deposit.
5.6.    The Accommodation Services Agreement is considered concluded from the moment the accommodation form is completed on the Website and the full payment for services is made. If the Client cancels the reservation for any reason, the paid accommodation fee is non-refundable. If LIV_IN cancels the reservation for any reason, the accommodation fee paid by the Client shall be refunded.

6.    PROHIBITED ACTIVITIES ON THE WEBSITE
6.1.    You are prohibited to perform, and you agree to not perform, any of the following actions on the Website:
6.1.1.    provide misleading, false, or inaccurate information;
6.1.2.    use the Website in any way that could harm another person, their property, or legitimate interests, or engage in any actions that, in the Company's opinion, cause or could cause unreasonable or disproportionately large loads on the Website's infrastructure;
6.1.3.    attempt to modify, translate, adapt, edit, decompile, disassemble, and/or reverse engineer any software used by the Company in connection with the Website;
6.1.4.    use any software in any way that could disrupt the operation of the Website or harm the Website, or any software, hardware, computer systems, networks, or damage or corrupt Website content, software, programs, devices, or communications, or otherwise interfere with the activities of the Website, the Company, or third parties; including software commonly referred to as “viruses” or “worms” and/or software intended to disrupt, damage, or otherwise interfere with the Website or its operation, or any software, hardware, computer systems, or networks; or that would allow you or any other person to access and interrupt or impair the operation of the Website or any other website, software, or hardware;
6.1.5.    use software or other automated means to collect or extract information from the Website without the Company's prior written consent;
6.1.6.    violate any provisions of the Rules.
6.2.    Without limiting other actions LIV_IN may take, you agree that any violation of the provisions specified in Clause 6.1 of the Terms of Use of the Website entitles LIV_IN to issue you a warning, restrict, suspend, or terminate your use of the Account, limit or prohibit your activity on the Website—including the ability to make new apartment reservations and take any technical and/or legal measures to restrict your access to the Website at any time.
6.3.    You agree that LIV_IN has the sole discretion to determine the application of Clause 6.2 of the Terms of Use of the Website or any part thereof. You may be held liable under applicable law for any violation of the Rules or infringement of third-party rights, and additional liability and sanctions may apply.

7.    INTELLECTUAL PROPERTY RIGHTS
7.1.    The Company retains the Intellectual Property Rights on the Website, the Domain and its content to the maximum extent permitted by applicable law. You may not modify, copy, reproduce, republish, upload, post, forward, sell, create derivative works from, use, or distribute the Website or its content (including the Rules documents), including text, graphics, code, and/or software, or any other content in any manner, unless the Company has provided written permission to do so, or unless such actions are explicitly permitted under specific conditions set out in the Rules.
7.2.    You acknowledge and agree that the Company is the owner of, or has the legal and reasonable right to exercise all Intellectual Property Rights in and to the Website and the Domain;
7.3.    All trademarks and service marks available on the Website are the property of the Company or are lawfully used by the Company. The Rules do not grant you any rights to use or exploit such trademarks and/or service marks (including Trademarks).

8.    PERSONAL DATA
8.1.    All Personal Data is processed in accordance with the procedures set out in the Privacy Policy.
8.2.    By using the Website, the Visitor and/or Client agrees that LIV_IN may use and analyse aggregated system activity data related to the Client’s use of the Website and services, for the purpose of optimizing, improving, or enhancing the operation of the Website and related services.

9.    APPLICABLE LAW AND DISPUTE RESOLUTION
9.1.    Unless otherwise provided by mandatory laws of the Republic of Lithuania and the European Union, the Rules shall be interpreted and applied in accordance with the laws of the Republic of Lithuania.
9.2.    Any dispute, disagreement, or claim arising out of or related to the Rules, their breach, termination, refusal, or validity shall be resolved through negotiations. If an agreement cannot be reached through negotiations, the dispute shall be resolved in accordance with the laws of the Republic of Lithuania, in the courts of the Republic of Lithuania, unless otherwise specified in a separate Rules document or required by mandatory provisions of applicable laws.

10.    FINAL PROVISIONS
10.1.    The Company reserves the right, at its sole discretion, to modify any material or content on the Website at any time, without prejudice to the rights of Website Visitors, Clients, or users.
10.2.    Any matters not addressed in these Terms of Use of the Website and/or any other document comprising the Terms shall be addressed by the provisions of applicable law.
10.3.    If any provision of a Rules document is or becomes invalid due to a conflict with applicable laws, a change in legislation, or for any other reason, such invalidity shall not affect the validity of the remaining provisions of the respective Rules document.

11.    CONTACT
If you require any assistance or have questions and/or complaints regarding the interpretation and/or application of the Rules, please contact the Company using the contact information provided below. We will respond to your inquiries as soon as possible.
Company contacts:
UAB "Liv in LT" 
Rinktinės g. 5, Vilnius, Republic of Lithuania
Email: vilnius@liv-in.lt 
Phone: +370 614 59 599